FAQs

GB Women National Anthem FIHPL 2019
Do you have any burning questions about the FIH Pro League? We'll try to answer them here...
What is the FIH Pro League?
Now in its second year, this global hockey league sees the best women’s and men’s teams in the world competing against each other to win the title. 

Earlier this year the FIH outlined a refined structure for the 2020 and 2021 FIH Pro League campaigns following recommendations from competing nations to halve the amount of travel time.

The league will now see teams play each other home and away in alternate years. 

Who are GB playing?
GB's men will play India, Argentina, Spain and Germany at home whilst facing Australia, New Zealand, Netherlands and Belgium away.

GB's women will face China, Argentina, USA and Germany at home. Like the men, they will travel to play Australia, New Zealand, Netherlands and Belgium.

In 2021 the fixtures will reverse, and GB will play at home against the teams they played away in 2020. Full dates of the fixtures can be found here.

Where are the matches taking place?
The GB v Argentina women’s and men’s matches are taking place at Twickenham Stoop on the weekend of 16-17 May 2020. In 2019 a bumper crowd of 12,000+ cheered Great Britain’s men and women on to victories against New Zealand at the home of the Harlequins in a historic day for the sport.

The remainder of the matches will be taking place at Lee Valley Hockey and Tennis Centre.

TICKETING 

When are tickets on sale?
Tickets are now on sale to the ‘Hockey Family’, which is made up of our fantastic network of hockey clubs, schools, universities, umpires, officials and athletes in the Player Pathway. Our loyal past purchasers of international hockey events, including Season Ticket Holders from the 2019 FIH Pro League, will also get access to this window.

Where can I buy tickets?
If you are in the family you would have received an email with a private link to purchase tickets with our official ticketing provider, See Tickets.

When are tickets on general sale?
The general sale will be opened to the public in February 2020, at a date to be confirmed. Season tickets will come off sale at this point.

SEASON TICKETS AND FOUR-DAY PASSES

How much are tickets?
Four-Day Passes and Full Season Tickets are the cheapest way to see four or all eight home sessions.

Full season tickets start from just £65, whereas Four-Day Passes start from only £38.

What types of Season Tickets are available?
  • Full-Season Tickets: Secure your seat to all eight sessions. If you buy before 19 January 2020, you can choose your seat
  • Four-Day Pass: Lets you pick one session in each of the four big weekends of FIH Pro League action. Four-Day Pass holders will be allocated a seat in your chosen band of ticket, so the specific seat may change over the four sessions
After you have decided this, then choose the level that works for you:
  • Premium: Guarantee the best seats in the house and enjoy covered seating in front of the halfway line for every game. This secures you Red category seating at both Lee Valley Hockey and Tennis Centre and at Twickenham Stoop. Available for Full-Season Tickets only
  • Plus: Enjoy an excellent side view of the pitch in both venues, with covered seating at Twickenham Stoop. This secures you White category seating at Lee Valley Hockey and Tennis Centre and Twickenham Stoop
  • Standard: A great elevated view at the end of the pitch at Lee Valley Hockey and Tennis Centre, closest to the goal-mouth action, and a side-on view at The Stoop. This secures you Blue category seating at Lee Valley Hockey and Tennis Centre and White category seats at Twickenham Stoop.
Can I choose my seat?
For our Full Season Tickets, you can choose exactly where you sit, guaranteeing your seat for every match, including at Twickenham Stoop.

How do Four-Day Passes work?
Love the GB national side but can’t commit to every day? Then this is the ticket for you. You get to choose one day from each of the four weekends to attend. With prices starting from £38 this offers a fantastic alternative to full season tickets.

Do I get perks and other benefits of being a Season Ticket Holder?
You certainly do. Season Ticket and Four-Day Pass holders will enjoy fast-tracked queuing, discounts in the stadium, dedicated communications, an exclusive free gift plus extra surprises throughout the season.

When will I receive my tickets?
Full Season Ticket holders will receive their tickets and welcome pack a few weeks before the first match-day.

Four-Day Pass holders will receive separate 'print at home' tickets in November for all of the matchdays they have selected and purchased. They will also receive a ‘perks’ card a few weeks before the first match.

SINGLE SESSION TICKETS

How much are tickets?
U18 tickets start from as little as £5.00 and adults from £17.50. We’ve also introduced an 18-to-25 price band, with tickets starting from £13.50. There are no extra booking charges on top either, great news!

What categories of tickets can I buy?
This season we have expanded our ticket offering to four different categories giving our fans greater choice.
  • Red: The best seats, covered, side of the pitch and located nearest the halfway line
  • White: Excellent quality seats with a side view of the pitch
  • Blue*: Seats with a good elevated view of the ends of the pitch, closest to the goal-mouth action
  • Green*: Pitch level position at either end, giving a player's perspective on the match
*Please note there will be a protective net between the field of play and your seat.

How many matches can I see with my ticket?
We are selling tickets for each day separately. One session ticket will allow you to watch one men’s and one women’s match.

Can I purchase accessible seating?
Ambulant and accessible bookings can be made by calling the free of charge booking line 0115 912 9117. Each wheelchair/ambulant ticket comes with a free companion ticket.

Can I make group bookings?
The beauty of the Hockey Family window is that we can sit you with members of your school, club or hockey family. At the check out stage, make sure you us the Hockey Family Selector and tick the box ‘I want to sit with other members of my group’ to let us know which group of the Hockey Family you are from.

When will I receive my tickets?
'Print at home' tickets will be sent to the booker's email address in early 2020. If your tickets have not arrived by 28 February please email hockey@seetickets.com quoting your booking reference number.

What if I have any queries about my ticket purchase?
Firstly, we recommend visiting the See Tickets Customer Service Page. Alternately, please email hockey@seetickets.com or call 0844 871 8810 (calls cost 7p per minute).

PREMIUM EXPERIENCE TICKETS

Is there hospitality available at the matches?
There is indeed. The Champions Suite at Lee Valley Hockey and Tennis Centre offers an unrivalled setting for world-class hockey, with a range of exclusive features to create truly unforgettable memories. Tickets start at £95.

At Twickenham Stoop we have a variety of Premium Experience options, including executive boxes and first-class lounges, to deliver the perfect setting to enjoy the drama and excitement of world-class hockey.

For any queries please email hospitality@englandhockey.co.uk or call 01628 330332.

Can I upgrade my tickets to hospitality later?
You certainly can, subject to availability. Premium Experience tickets offer all the action from the best seats in the house – covered seating plus a range of exclusive features to enhance your matchday experience, making a perfect day out for friends and family, or for entertaining clients at one of the most popular team sports in the country. Please note that availability is limited for these sessions.

To upgrade, please email hospitality@englandhockey.co.uk and or call 01628 330332.

When will I receive my tickets?
Premium Experience ticket purchasers will receive their tickets 1-2 weeks before the match day.

EVENT & VENUE INFORMATION

Are the venues easy to get to?
They certainly are.

Lee Valley Hockey and Tennis Centre is well serviced by a variety of public transport options. We recommend taking public transport to Stratford Station and walking from there. (Add link to map)

Twickenham Stoop is a 15 minute walk from Twickenham Station. The station is regularly serviced by trains from London Waterloo, Reading, Ascot and Windsor & Eton Riverside. Check National Rail to plan your journey.

Is parking available on site?
For Lee Valley Hockey and Tennis Centre, there is no event parking onsite for spectators. We recommend taking public transport to Stratford Station and walking to the venue. The closest car parks can be found at Westfield Shopping Centre or Stratford International Station.

Premium Experience guests will get a complimentary parking space per booking.

At Twickenham Stoop we have parking in the Rosebine Car Park, a short walk from the stadium. This can be purchased alongside your tickets. Premium Experience guests can take advantage of a complimentary parking space per booking.

I have a Blue Badge – how do I access parking?
Blue badge parking is available for those who require it at the venue, subject to availability. Please email transport@englandhockey.co.uk to arrange this. Lee Valley Hockey and Tennis Centre is wheelchair friendly.

Where can we find Group Parking?
At Lee Valley Hockey and Tennis Centre, parking is available for groups travelling by minibus or coach at the cost of £15 or £25. This is located within a five minute walk of the venue. This can be purchased alongside your tickets on the link you received in the Hockey Family window.

Twickenham Stoop also offers group parking at the Rosebine Car Park, a short walk from the stadium. This can be purchased alongside your tickets.

Will there be bag searches upon entry?
Yes, all spectators will be subject to bag searches and will be scanned by security wands upon entry into the venue, so please arrive early to avoid large queues close to the start of the match.

Will there be catering onsite?
Yes there will be. We will have a fantastic range of hot and cold food and drinks on offer, including old favourites such as burgers, hot dogs and beers, along with a new and more diverse food and drink offering.

Can I bring in food and drink?
It is a venue policy at Lee Valley Hockey and Tennis Centre that no food and drink (except water) can be brought onsite on event days. Should you have specific dietary requirements then please email events@englandhockey.co.uk for an exemption letter.

How much water can I bring?
Every ticket holder can bring in up to 500ml of water in clear plastic drinking bottles into the venue. Water refill points will be available to refill your bottles.

Will there be facilities for young children?
Yes – Great Britain Hockey events are family friendly and will have ample buggy drop and baby-changing facilities onsite. Our cheeky Mascots Jasper and Jess will be about so make sure you say hello and get a selfie.

What should I do next?
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